​​​
Effective date: [09.09.2024]
​
Welcome to www.worldmapsbyyourlux.co.uk ("Website"). These Terms and Conditions ("Terms") govern your use of our Website and the purchase of our products. By accessing or using our Website you agree to be bound by these Terms. Please read them carefully before making a purchase. If you do not agree to these Terms, you should refrain from using our Website.
​
General information
WorldMapsByYourLux specializes in custom designed world maps. Each product is thoughtfully designed by WorldMapsByYourLux and manufactured by our trusted partners to ensure exceptional quality and attention to detail.
Orders and payments
​
-
Made to Order Products: All products available on our website are custom made to order. Once an order is placed, the production process begins promptly. Customers have 24 hours from the time of purchase to request changes or adjustments to their order details. After this period, modifications may not be possible as the production process will have commenced. Please ensure all order details are accurate before confirming your purchase.
-
Payments: We accept secure payments through various methods, which are detailed during the checkout process. Full payment is required at the time of placing your order to ensure timely processing.
Shipping and delivery
​
-
Processing Time: Each order is processed within 10-20 business days, as all items are made to order. You will receive a confirmation email when your order has been dispatched.
-
Shipping Times:
-
UK Domestic Shipping: Estimated delivery within 3-5 business days.
-
International Shipping: Estimated delivery within 5-15 business days, depending on destination.
-
Please note that these shipping times are estimates and may vary due to factors beyond our control, such as customs delays or unforeseen circumstances.
-
-
Shipping Costs:
-
Free shipping is available for UK domestic orders.
-
International shipping costs vary based on the destination and will be calculated at checkout.
-
-
Tracking: Once your order is shipped you will receive an email with a tracking number allowing you to monitor your delivery.
Returns and refunds
​
-
Custom Made Products: As all items are made to order we generally do not accept returns or offer refunds unless the item arrives damaged or defective.
-
Damaged/Defective Products: If your order arrives damaged or with defects, please contact us at info@worldmapsbyyourlux.co.uk within 5 business days of delivery. We will work with you to resolve the issue, either by replacing the item or providing a refund.
-
Refunds: If a refund is issued, it will be processed through the original payment method within 10 business days.
Product information
​
-
Materials: Our products are created using high quality materials, which may vary depending on the specific product and any updates to our collection. Examples of materials used include, but are not limited to, acrylic glass, professional photo paper, aluminium, and other premium materials selected for their quality and durability.
-
Product Variations: Please note that, due to the nature of our made to order products, colours, textures, and finishes may differ slightly from the images displayed on your device or from one product to another. Variations in materials or design may occur as we update our offerings or introduce new variations of our world map products.
Privacy policy
​
Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use and share your personal information when you use our Website or purchase a product. By using this Website you agree to our Privacy Policy.
Intellectual property
​
All content on the Website, including, but not limited to product descriptions, images, logos and designs is the property of WorldMapsByYourLux and is protected by intellectual property laws. You may not use, copy, reproduce or distribute any content from this Website without prior written permission from us.
Liability and disclaimer
​
-
Product Liability: While we strive to provide the highest quality products, we are not liable for any damages, loss or injuries caused by the improper use of our products.
-
Website Use: Your use of this Website is at your own risk. We do not guarantee that the Website will always be available, error free or secure. We are not liable for any loss or damage resulting from your use of this Website.
-
Force Majeure: We are not liable for delays or failures in performance caused by events beyond our reasonable control, including, but not limited to acts of God, war, strikes or transportation delays.
Governing law
​
These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country], and you irrevocably submit to the exclusive jurisdiction of the courts in that jurisdiction.
Changes to terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page and the updated Terms will apply from the date of publication. It is your responsibility to review the Terms regularly.
Contact us
For any questions, concerns or assistance regarding these Terms, please contact us at:
-
Website: www.worldmapsbyyourlux.co.uk
​
​
​
​